While it doesn’t happen often at all sometime your staff will have issues performance issues with Jamf Protect. This was apparent for us recently with an issue that was patched in 3.1.4.425, which was compounded by a Unified Logging filter that generated a lot of information. In the process of gathering logs for support weContinue reading “Capturing Jamf Protect Diagnostics to S3”
Author Archives: Isaac
Detecting Zoom Installer Used
The ZoomIT installer installs a modified IT version of Zoom which the standard installer packages will not update. Instead the users will see this error, even if this is pushed down from MDM. The following command can be used to identify if the IT version of Zoom is installed or not. If it returns 1,Continue reading “Detecting Zoom Installer Used”
Enforcing and Fixing Jamf Protect
Summary This is an updated version of my previous article to utilize Jamf Pro’s built in automatic installation workflows instead of uploading your own package file. One issue with these provided workflows is that they run “once per computer”, when a plan configuration profile is push to a computer. This means it will attempt toContinue reading “Enforcing and Fixing Jamf Protect”
AirWatch & Okta – Group departed employee devices
It’s important to identify devices that are owned by previous employees and take action on them, either removing or quarantining them so that they don’t continue to have access to company resources. I you have Okta’s LDAP configured in Airwatch you can do this via a User Group and some custom filters in the devicesContinue reading “AirWatch & Okta – Group departed employee devices”
IT Notes 